What do I need to know when receiving my furniture?
Upon delivery, please ensure that all boxes and items are thoroughly checked and counted. In the event of any shortages or visible damage, it is crucial that these discrepancies are clearly documented on the delivery receipt.
For your convenience, please report any issues directly to our customer support team at service@apexrestaurantfurniture.com.
- Visible damage: Must be reported within 24 hours of delivery.
- Concealed damage: Must be reported within 24 hours of discovery.
Prompt reporting ensures a quicker resolution and helps maintain the quality of your experience with Apex Restaurant Furniture Inc.
Do you only sell to Businesses?
As a general policy, we primarily sell wholesale to businesses. However, if there's a specific product you're interested in, feel free to reach out. We’ll connect you with a local dealer or our sales representative in your area to help you get what you need.
What amount should I expect for freight charges?
Once you decide on your order, our quote will provide the actual shipping & handling costs.
Is there warranty on your products?
Our products come with limited warranties that range from 1 to 5 years, depending on the specific item. For detailed warranty coverage or to inquire about specific products, please feel free to reach out to one of our furniture specialists.
Can I see your furniture in use at any local restaurants or hotels?
We operate across the entire country. Let us know your location, and if we've completed projects in your area, we’ll be happy to share those details with you.
When should I expect to receive my order in placed?
Delivery times typically range from 20 to 60 business days, depending on the products, options, and finish treatments you choose. On average, you can expect your order to arrive within 40 business days from the date of purchase. The lead time for your specific items will be detailed in your quote.
How can I get a quote s quick as possible?
To request a quote, please call us at 678-578-7888 or email service@apexrestaurantfurniture.com. When reaching out, be sure to provide as many details as possible so we can give you an accurate quote. One of our furniture specialists will respond within 24-48 hours, either by phone, email, or fax, based on your specific request.
Please note that responses are handled in the order they are received. For the quickest and most efficient service, we recommend submitting your quote request via our online form.